All Systems Operational

About This Site

Welcome to NSW Land Registry Services (NSW LRS) home for real-time information on system performance and information security.

NSW LRS will post all planned and unplanned interruptions to service on this site. You will also find live and historical data on system performance.

Please Note: status updates may be delayed by up to 7 minutes.

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NSW LRS Online Portal Service Operational
Electronic Plan Lodgment Service (ePlan)   Operational
Document Delivery Services (DeX)   Operational
ITS Services   Operational
DIIMS Services   Operational
eCommerce   Operational
Portal Access   Operational
Cadastral Records Enquiry   ? Operational
HLRV   Operational
NOS Enquiry   Operational
eConveyancing Services Operational
Secure Web Services   Operational
ITS Services   Operational
Information Broker Services Operational
VPN   Operational
API Service   Operational
ITS Services   Operational
DIIMS Services   Operational
Addressing Services   Operational
NSW LRS Websites Operational
NSW LRS Website   Operational
RG Directions Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2018

No incidents reported today.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018
Resolved - The incident relating to ePlan lodgements is now resolved. NSW LRS apologises for the inconvenience caused by the system disruption.
Dec 13, 14:26 AEDT
Monitoring - ePlan services have been restored. We will continue to monitor the issue to ensure system integrity.
Dec 13, 09:19 AEDT
Update - The issues with ePlan lodgements are ongoing and our technical team are continuing to investigate.
Dec 12, 21:48 AEDT
Investigating - We're currently experiencing issues with ePlan services, including re-lodgements. Our technical team is investigating and we will provide further updates when they are available.
Dec 12, 16:52 AEDT
Dec 12, 2018
Resolved - This morning's incident that impacted multiple NSW LRS services is now resolved. NSW LRS apologises for the inconvenience caused by the system disruption.
Dec 12, 14:41 AEDT
Monitoring - The NSW LRS services impacted this morning have been restored. We will continue to monitor the issue to ensure system integrity.
Dec 12, 09:15 AEDT
Update - We are continuing to investigate this issue.
Dec 12, 08:29 AEDT
Investigating - We're currently experiencing performance issues with multiple NSW LRS services including:
-PEXA lodgement
-Imaging services via NSW LRS Online

Our technical team is investigating and we will return with an update in 30 minutes, or as the situation develops.
Dec 12, 08:23 AEDT
Dec 11, 2018
Resolved - The incident relating to the ePlan 'Lodge your Plan' service is now resolved. NSW LRS apologises for the inconvenience caused by the system disruption.
Dec 11, 08:52 AEDT
Monitoring - The ePlan 'Lodge your Plan' service has been restored. We will continue to monitor the issue to ensure system integrity.
Dec 10, 17:42 AEDT
Investigating - The ePlan 'Lodge your Plan' service is currently experiencing intermittent technical issues. Our technical team is investigating and we will return with an update in 30 minutes, or as the situation develops.
Dec 10, 16:20 AEDT
Dec 10, 2018
Resolved - The incident relating to intermittent eCommerce & POS transaction failures is now resolved. NSW LRS apologises for the inconvenience caused by the system disruption.
Dec 10, 12:29 AEDT
Monitoring - The issue with intermittent failures of eCommerce & POS transactions has been rectified. We will continue to monitor the issue to ensure system integrity.
Dec 10, 09:54 AEDT
Investigating - We're currently experiencing intermittent failures of eCommerce & POS transactions. Our technical team is investigating and we will return with an update in 30 minutes, or as the situation develops.
Dec 10, 09:05 AEDT
Dec 9, 2018
Completed - The scheduled maintenance has been completed.
Dec 9, 23:59 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 17:00 AEDT
Update - NSW LRS will be performing system maintenance commencing 7/12/2018 5:00 PM, with a scheduled completion time of 9/12/2018 11:59 PM.

The following NSW LRS products and services will be unavailable during this period:
NSW LRS Online Portal
Dec 7, 12:11 AEDT
Scheduled - NSW LRS will be performing system maintenance commencing 7/12/2018 5:00 PM, with a scheduled completion time of 9/12/2018 11:59 PM.

The following NSW LRS products and services will be unavailable during this period:
NSW LRS Online Portal
Dec 3, 11:00 AEDT
Dec 8, 2018

No incidents reported.

Dec 6, 2018
Resolved - No issues have been reported since the new certificates were applied. NSW LRS apologises for any inconvenience caused by this issue.
Dec 6, 16:11 AEDT
Monitoring - New certificates have been applied successfully and no issues have been reported. We will continue to monitor the issue over the course of today to ensure any issues are addressed promptly.
Dec 6, 09:05 AEDT
Update - New certificates have been provided by the certificate vendor. Our technical team are currently planning to apply the certificates on 05/12/2018 at 8:30 PM.

Please note that the security of the NSW LRS Online Portal and associated services is not impacted.
Nov 26, 10:06 AEDT
Update - The security certificate warning being received by some users when accessing the NSW LRS Online Portal is known to occur on Google Chrome v70 or above and Mozilla Firefox v63. The warning may also be received on all recent versions or updates of most web browsers including Safari, Internet Explorer and Edge. Our technical team is still working with the certificate vendor to rectify the issue.

Please note that the security of the NSW LRS Online Portal and associated services is not impacted.
Nov 19, 09:36 AEDT
Identified - A security certificate warning is being received by some users when accessing the NSW LRS Online Portal using Google Chrome version 70 or above. The cause of the issue is known and our technical team is working with the certificate vendor to rectify it. An update will be provided when a resolution has been implemented.

Please note that the security of the NSW LRS Online Portal and associated services is not impacted.
Nov 14, 10:02 AEDT
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.