Cadastral Records Enquiry (CRE) Search Performance Issues

Incident Report for NSW LRS

Update

The 3rd party technical teams are continuing to work on a fix for the issue.
Posted Jan 22, 2026 - 17:31 AEDT

Identified

This issue has been identified, and the 3rd party technical teams are working actively on it. We will return with an update as the situation develops.
Posted Jan 22, 2026 - 08:17 AEDT

Investigating

The CRE Search service is currently experiencing degraded performance. CRE Maps and Image request may not be returning the search documents.

The 3rd party technical teams are working actively on it, and we will return with an update as the situation develops.
Posted Jan 21, 2026 - 15:02 AEDT
This incident affects: NSW LRS Online Portal Service (Cadastral Records Enquiry).
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