Cadastral Records Enquiry (CRE) Search Performance Issues

Incident Report for NSW LRS

Resolved

This incident has been resolved.
Posted Jan 20, 2026 - 16:15 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 19, 2026 - 21:29 AEDT

Identified

Due to technical issues at the 3rd party service, CRE Maps and Image request may not be returning the search documents.

The 3rd party technical teams are working actively on it, and we will return with an update as the situation develops.
Posted Jan 19, 2026 - 16:05 AEDT
This incident affected: NSW LRS Online Portal Service (Cadastral Records Enquiry).