Cadastral Records Enquiry (CRE) Search Performance Issues
Update - The 3rd party technical teams are continuing to work on a fix for the issue.
Jan 22, 2026 - 17:31 AEDT
Identified - This issue has been identified, and the 3rd party technical teams are working actively on it. We will return with an update as the situation develops.
Jan 22, 2026 - 08:17 AEDT
Investigating - The CRE Search service is currently experiencing degraded performance. CRE Maps and Image request may not be returning the search documents.

The 3rd party technical teams are working actively on it, and we will return with an update as the situation develops.
Jan 21, 2026 - 15:02 AEDT

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Welcome to NSW Land Registry Services (NSW LRS) home for real-time information on system performance and information security.

NSW LRS will post all planned and unplanned interruptions to service on this site. You will also find live and historical data on system performance.

Please Note: status updates may be delayed by up to 7 minutes.

eConveyancing Services Operational
Secure Web Services Operational
ITS Services Operational
Information Broker Services Operational
VPN Operational
API Service Operational
ITS Services Operational
DIIMS Services Operational
Addressing Services Operational
NSW LRS Connect Operational
NSW LRS connect Operational
NSW LRS Online Portal Service Degraded Performance
Document Delivery Services (DeX) Operational
ITS Services Operational
DIIMS Services Operational
eCommerce Operational
Portal Access Operational
Cadastral Records Enquiry Degraded Performance
HLRV Operational
NOS Enquiry Operational
Street Address searches Operational
NSW LRS Websites Operational
NSW LRS Website Operational
RG Directions Website Operational
NSW LRS Secure File Transfer Service Operational
Secure File Transfer Operational
Secure Upload Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Intermittent online invoice payment services issue
Resolved - No further issues have been reported within the monitoring period
Jan 22, 17:17 AEDT
Monitoring - The online invoice payment services restored and running as normal. We will continue to monitor.
Jan 22, 12:24 AEDT
Identified - We are currently experiencing an issue with the online invoice payment service on LRS Connect and LRS Online.

Our technical team is actively working to resolve the issue.
Jan 22, 10:15 AEDT
Jan 21, 2026
Cadastral Records Enquiry (CRE) Search Performance Issues
Resolved - This incident has been resolved.
Jan 21, 12:09 AEDT
Investigating - The CRE Search service is currently experiencing degraded performance. CRE Maps and Image request may not be returning the search documents.

The 3rd party technical teams are working actively on it, and we will return with an update as the situation develops.
Jan 21, 11:30 AEDT
Jan 20, 2026
Cadastral Records Enquiry (CRE) Search Performance Issues
Resolved - This incident has been resolved.
Jan 20, 16:15 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 21:29 AEDT
Identified - Due to technical issues at the 3rd party service, CRE Maps and Image request may not be returning the search documents.

The 3rd party technical teams are working actively on it, and we will return with an update as the situation develops.
Jan 19, 16:05 AEDT
Jan 19, 2026
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Cadastral Records Enquiry (CRE) Search Issue
Resolved - The 3rd party technical team advised that the CRE search service has resumed. CRE Map service restored.
Jan 12, 20:40 AEDT
Update - Our third-party service provider is working on resolving the issue.
Jan 12, 15:26 AEDT
Identified - The Cadastral Records Enquiry search service is currently experiencing issues intermittently. CRE Maps and Image request may not be returning the search document.

Our third-party service provider has been engaged. We will provide updates as the situation progresses.
Jan 12, 12:13 AEDT
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

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